Family Counseling Service of Northern Nevada

We strive to assist individuals and families to meet the opportunities and challenges of a changing world.

Dawn Cheeseman BSW
Case Manager
dawn@familycounselingservice.org
Phone: 775-329-0623
Fax: 775-297-7395

Helping individuals and/or families:

• Improve their coping skills

• Increase resilience

• Promote greater autonomy

• Increased feeling of safety and well-being

• Increased access to care and appropriate utilization of resources

• Balanced with the client’s right to self-determination

Intensive Case Management Services

Family Counseling Service's Intensive Case Management (ICM) Program supports individuals and families by assisting them to achieve optimal quality of life based on their personal needs and goals. ICM is a team-based approach designed for individuals and families who need support for a short amount of time. If you, or someone you know, find themselves struggling with navigating our ever-changing world, our case managers are here to guide and support you toward your end goals. We work to meet people where they are and provide direct one-on-one support specific to each individual or family. Family Counseling Service's ICM Program provides meaningful experiences through support and connections for life planning, relationships, health and wellness needs, and much more. 

The Intensive Case Management Process

• Screening: The first step of the process used for determining if the case in question requires case management services.

• Assessing: Used for analyzing the screening in depth to ensure proper support will be given.
• Risk evaluation: Used for determining the level of intervention needed.

• Planning: Used for creating a plan with goals and actions for the client to follow. 

• Implementation: Used for the actual actions in progress regarding the plan created previously. 

• Follow-Up: Used for analyzing this process and determining if any further action will be needed.

Family Counseling Service offers Intensive Case Management as a stand-alone service. The prerequisites for Intensive Case Management services include that an individual meets, at minimum, one of the following criteria: 

  • Survivor of any type of domestic violence at any point in their life.
  • Survivor of any type of familial/domestic abuse (mental, emotional, physical, verbal, or sexual, etc.) at any point in their life.
  • Survivor of any familial/domestic trauma at any point in their life.
  • Witnessed any of the above criteria as a child.

Dawn Cheeseman, BSW, is a case manager at Family Counseling Service. Dawn completed her Bachelor's degree in Social Work from the University of Nevada, Reno. While practicing case management and faced with situations that seem futile, Dawn's philosophy is always "nothing is impossible," and works to find creative and unconventional methods to meet the needs of her clients. Dawn stresses the importance of meeting each client where they are and building strong rapport so their relationship is honest, effective, and yields the best results possible for the client.

The Goal

Virginia Green LSW
Case Manager
virginia@familycounselingservice.org
Phone: 775-329-0624
Fax: 775-297-7397

Hello! My name is Virginia Green and I am born and raised here in Reno. In addition to having deep ties to this community, I also have deep ties to this agency. Before retiring, my father was the Executive Director of FCSNN for 25 years. And worked here as a therapist before that. I grew up around Family Counseling Service of Northern Nevada, and I am committed to its growth and success and to the growth and success of its clients. I am now raising my 4 children around FCSNN, so we can continue our family’s love for this agency and its mission to our community.